LXD takes a unique approach to interior design furniture receiving and delivery for our Interior Designer and Interior Decorator partners.

Our comprehensive services save time, reduce risk and ensure great customer experience every time. The key to our service is our meticulous attention to detail throughout our process. We understand what your clients expect and apply our extensive experience to delivering beyond expectations.

1. Receiving and Inspection. As a receiving warehouse for interior designers, our first step is to inspect packaging and document any flaws or damage. Upon arrival at our facility, our receiving services use an integrated barcoding system (OrcaScan) to track movement of all of your items. We meticulously photograph each item to ensure accurate tracking throughout the inspection process. All photographs and inspection notes are promptly uploaded to our secure portal at LXD Logistics (based on CompanyCam). This centralized system allows interior designers to access real-time updates on the status of their furniture, including any documented damage and the duration it has been stored.

   

2. Assembly. Unpack and assemble furniture inside our warehouse. Document any flaws or damage. Our skilled inspectors conduct a detailed visual examination of each piece, assessing its overall appearance and condition. We pay close attention to details such as seams, joints, and surface finishes, identifying any discrepancies or defects. Trained inspectors at LXD Logistics carefully examine each piece for any signs of damage or wear. From minor scratches to more significant imperfections, every detail is noted and documented with pictures that we share with our designers
3. Functional Testing. In addition to visual inspection, we perform thorough functional testing at LXD Logistics to ensure that each piece of furniture performs as intended. This may include testing mechanisms, drawers, doors, and other moving parts to verify functionality and durability

   

4. Issue Resolution and communications. In the rare event that discrepancies are identified, we work closely with you and the supplier at LXD Logistics to resolve any issues promptly. Whether it involves repairs, replacements, or compensation, we strive to find the best solution to meet your needs. Interior designers can check the status of each piece at any time through our user-friendly interface. With just a few clicks, they can review the condition of their furniture and track its progress from receiving to inspection. Our database at LXD Logistics also includes information on the duration that each piece has been stored in our facility. This transparency ensures that designers have visibility into storage times, allowing for efficient interior design project planning and coordination. We also offer furniture repair services

   

5. Wrapping and Packaging. We professionally wrap and package furniture for storage and delivery. We use top quality materials and techniques so that furniture will be delivered in perfect condition. Your customers will notice the attention to detail as part of your interior design solutions

   

Why Choose LXD Logistics for Furniture Receiving, Furniture Inspection and Furniture Delivery?

We have our own warehouses dedicated to white glove furniture receiving. We receive furniture directly from shippers. Once we receive furniture, we begin our 5 step quality assurance process to prepare it for customers.

When it’s time for delivery, our white glove furniture delivery experience begins.

Our white glove furniture delivery process includes our 4 pillars of white glove service:

1. Staging. We work with our designer partners to deliver customer furniture when the project is ready. We can deploy multiple vehicles, large teams of professionals simultaneously to get the projects done quickly without compromising quality
2. Communications. We tell our partners and customers when we will arrive. We provide regular updates and let customers know at the first indication that we may be delayed.
3. Site preparation. We plan our routes before we move. We cover walls, floors and other surfaces that might come in contact with our team members and/or customer’s furniture
4. Patience. We want to make sure everything fits, is in the exactly correct location and defect-free. Sometimes, this means going slowly or making changes based on customer feedback.

What Sets LXD Apart from Other Furniture Movers?

Expertise: Our team at LXD Logistics has the knowledge and expertise to assess furniture quality accurately. We understand the nuances of design and craftsmanship, enabling us to identify any discrepancies or imperfections effectively. We find that roughly 10% of furniture delivers with some form of defect. Our expertise ensures that your customers never experience these

Thorough Inspections: At LXD Logistics, our meticulous inspection process covers every aspect of your furniture, from structural integrity to finishing details. We carefully inspect every piece of furniture within 48 hours of receiving

Customized Solutions: We offer customized inspection solutions tailored to your specific requirements. Whether you’re working on a residential renovation or a commercial space, we adapt our services to suit your needs. We can handle jobs of all sizes and know how to manage larger, more complex commercial projects. Our services can also be tailored for home staging companies

Timely Service: We relentlessly focus on maintaining and communicating schedules throughout our entire furniture handling services.  This begins with timely inspection, proactively addressing furniture defects and delivering on schedule to customers.

We are more than just white glove movers. We are true partners in success for the best interior designers. Our white glove moving services are just part of what we deliver to interior design firms for true peace of mind throughout the design process.