LXD Logistics key differentiators for our retail partners:
- same day and next day service is available for clients
- we have local storage facilities in every market so that we can pickup customer orders same day or next morning (based on your preferences) regardless of when the client can take delivery. We also offer short and long term storage of items for clients – this is especially helpful for customers who are moving into new homes, clients doing remodeling and commercial clients with more complex logistical needs
- we have maintained a 5 star rating on Google Reviews
- we have standardized systems and processes across all of our teams, locations and vehicles
- we take and save photographs of every item at pickup and after delivery (and in storage, as applicable) for end-to-end accountability. If we damage anything, we take full responsibility
- we provide professional and consistent client communications including ETAs, signed customer quotes/acceptance of delivery and electronic receipts
- we accept payment at delivery via cash, check, credit cards and most other payment systems (ApplePay, GooglePay, Zelle, etc)
- we provide quotes that include all expected charges and always confirm any additional charges with clients before adding them
- we offer additional on-site services that include furniture disposal, shrink-wrapping for outdoor furniture and moving of existing client furniture (often, customers will ask us to help them rearrange their furniture to accommodate their new purchases)
- we offer nationwide delivery for clients who aren’t local including the ability to purchase items on client’s behalf and deliver/ship their items for them
- all of our partners have our owners’ cell numbers to be able to escalate any concerns quickly
- we have high-volume capabilities with our own teams and partnerships for specialty services (like Sofa Doctor for disassembling and reassembling items that don’t fit into customer locations)
- we can remove items quickly from your location so that you can turn-around your limited floor space quickly – even if customers can’t take delivery immediately
- we provide dedicated teams for each location so you’ll work with the same group of people consistently
- we can provide in-person quotes and scheduling. This helps our partners sell more on busy days. Our team is always in uniform and can give clients real-time quotes and scheduling options. Some stores have told us we help them drive 20%+ more sales on days when we are there
- we have a 4 years track record in FL, NY, NJ, PA, MD, VA, DC and CT
- every team uses our integrated technology system that include checklists, photos/video taking and sharing, automations, notifications, exception reporting for storage, pickup, delivery and payment services
- we are fully insured for commercial and residential for pickup, storage and delivery and can provide COI’s for apartments, condos, high rise clients and commercial clients
- we offer in-house furniture repairs and upholstery cleaning for our clients
- we work with many of the best local interior designers/decorators and offer full-service logistics support. This makes it easier for clients who are working with interior designers to purchase from our partners because we can store and deliver these items at the same time as other items for those clients
- we work with a lot of high profile clients and know how to be discrete and professional
- we invest in SEO and social media to help drive traffic to our local retail and designer partners
- we have newer trucks with (removable) signage
- all of our drivers, helpers and staff wear uniforms everyday
How to choose the best furniture delivery company
Choosing the right delivery company is crucial to ensuring a smooth and stress-free experience when purchasing new furniture. This will ensure that your furniture arrives safely and on time.
We will discuss four key factors to consider when choosing a furniture delivery vendor: insurance, reviews, locality, and regular partnerships with furniture stores.
Insurance and Licensing. It is essential to ensure that the vendor you choose is fully insured. This means that in case of any damages or accidents during the delivery process, you will be protected from losses.
It also shows that the vendor takes their business seriously and is committed to providing high-quality services. Before hiring a vendor, make sure to ask for proof of insurance and check if they have coverage for both their employees and vehicles. 
Online Reviews. Today, online reviews offer valuable insights into the reputation and reliability of a furniture delivery vendor. A good place to start is Google reviews as they provide an unbiased platform for customers to share their experiences.
Look for vendors with consistently positive feedback regarding punctuality, professionalism, and overall satisfaction with their services.
Local Presence. Another factor to consider is choosing a local furniture delivery vendor. By opting for a local company, you are supporting small businesses in your community. Local companies also know how to navigate any unique delivery requirements.
Additionally, local furniture delivery businesses are more likely to understand traffic patterns and routes in your area, leading to quicker deliveries and less chance of delays.
Furniture Store Partnerships. It is beneficial to choose a vendor who regularly works with furniture stores. These established partnerships show that the store trusts and relies on the delivery company’s services.
It also indicates that the vendor has experience handling delicate items such as furniture without causing damage or delays.
Reliable Quote Before Job Starts. In addition to these key considerations when choosing a furniture delivery vendor, another important aspect is transparency about pricing.
A reputable vendor should be able to provide you with a detailed quote before the delivery process, including any additional fees or charges. This allows you to plan and budget accordingly, avoiding any unexpected costs.
When it comes to furniture delivery, it is essential to choose a vendor that is insured, has good reviews, is local, and regularly works with furniture stores. These factors will not only ensure a hassle-free experience but also reflect the level of professionalism and quality of service provided by the vendor.
Remember to do your research before making a decision and don’t hesitate to ask for references or proof of insurance if needed.
Here are some examples of RH furniture we’ve delivered for customers recently.
- Deconstructed Chair Restoration Hardware
- Restoration Hardware Easel TV Stand
- Restoration Hardware Coffee Table Dupes
- Restoration Hardware Martens Coffee Table
- Restoration Hardware Empire Rosette
- Restoration Hardware French Academie Bed
- Printmaker’s Desk Restoration Hardware
- Restoration Hardware Coffee Table Trunk
- Restoration Hardware Banquette
- Restoration Hardware Outlet Superior Dining Room Table
- Restoration Hardware Coffee Table Decor
- Fulton Desk Restoration Hardware
- Restoration Hardware French Wing Chair
- Restoration Hardware Marseilles Chair
- Marseilles Chair Restoration Hardware
- Restoration Hardware Printmaker’s Media Console
